Driving Insurance Claims Automation with AI-Powered Straight-Through Processing
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Claims operations are often hindered by manual checks, fragmented legacy systems, and paper-based workflows, leading to delays and high operational costs. See how a major global financial services group transformed its claims process using Neutrinos' AI-Powered Coreless Automation Platform. By digitizing validations and adjudication, the insurer achieved 78% Straight-Through Processing (STP) within 12 months, dramatically reducing cycle times, improving accuracy, and building a scalable foundation for predictive claims management.
In this case study, you'll discover how to:
- Achieve STP: Achieve 78% Straight-Through Processing of claims without manual intervention, accelerating overall throughput within the first year.
- Reduce Processing Time: Reduce the overall claims cycle significantly, enabling faster end-to-end processing and settlement.
- Improve Accuracy: Improve consistency and reduce rework through AI-based validation, leading to higher accuracy and compliance.
- Strengthen Customer Experience: Strengthen customer experience with faster settlements that enhance customer trust and retention.
